Shipping policy

Normally orders will ship within 2-7 business days, unless particularly noted elsewhere on the website, at the time order is placed, or you receive an email notice that an item in your order has been delayed. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or the time the order has been placed. Orders may be delivered in separate shipments. All purchases through leotune.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.

Shipping Fee

Free shipping whole store for standard shipment method, for expedited, the fees will be showed on the check-out page.

Delivery Address

A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to leo tune as undeliverable. When the carrier returns an undeliverable package to Leo Tune, please contact Leo Tune to make arrangements for reshipment.

  • LOST PACKAGE?
  • If the tracking information for your package says the package was "delivered," first double-check the area where the carrier would have left it. Ask neighbors too in case the package was dropped at the wrong door. Also, look for any "attempted delivery" notices, which means the carrier tried to deliver it, but no one was home. If you still don't see anything, wait until the end of the next day, because some carriers' electronic systems may show the package as delivered, even when it's still on the way. Still no luck? Call the carrier with your tracking number for more information.
  • If the carrier is unable to provide a resolution please contact our Customer Care Team at leotunehearing@gmail.com
  • TRACKING YOUR PACKAGE
  • Once your order has been billed you will receive a shipment confirmation email that confirms that your order has been shipped from our Distribution Center. You can check the status of your order by reviewing your order on your account. Please enter your tracking number to track your order,click here